Our quality not only covers the product and its processes, it goes beyond them. It includes important aspects such as customer service, people and collaborators’ (suppliers) wellbeing and development. For this reason, all staff is inculcated the total quality and continuous improvement objective, in order to achieve a constant and uninterrupted progress, of individual and group development.
Our main objective is to satisfy the requirements our customers demand. For that purpose we have engaged highly qualified staff and technical means which allow us to manage all the process, since it is started with the reception of the quote request until the product is delivered in your premises.
At Factor we are committed to quality, and therefore, we have AENOR ISO9001 certification since 2001Download ISO certificate
ownload EQnet certificate
Download quality certificate
We incorporate the following methodologies in our philosophy:
• Advanced Quality Planning (AQP)
• Statistical Process Control (SPC)
• Failure Mode Effect Analysis (FMEA)
• FAIR (First Article Inspection Report)
• Capability studies
• 6 Sigma